Depending on a person's home state, maximum damages can range from a couple thousand dollars to $25,000. Regarding DoNotPay's newest service, Browder told The Verge, “I hope that my product will replace lawyers, and, with enough success, bankrupt Equifax.”Īs the Verge pointed out, individuals can sue Equifax for maximum damages in small claims court (with or without DoNotPay's help) and still participate in the class action lawsuit against the company. See also: GOP Contractor Accidentally Exposes Personal Info Of Almost 200 Million Voters As NPR reported, DoNotPay has achieved a 60% success rate with getting parking tickets overturned, according to Browder.
#DONOTPAY CHATBOT WEBSITE PDF#
pdf link to the small claims paperwork it's prepared according to each user's state, and which they can then print out and mail or file in person.Ĭreator Joshua Browder, a London-bred Stanford student, said earlier this year that his intention for the chatbot has been to "level the playing field so anyone can have the same legal access under the law." He told NPR, "If one day someone can have the same standard of legal representation as the richest in society then I think that's a really good aim."īrowder also commented at the time that the multi-service chatbot is part of a larger goal to make justice free. Moments later, the speedy and smooth chatbot provides a. After clicking on the option, users are prompted for a handful of simple personal details (such as name, address, and phone number). On the chatbot's homepage, which automatically detects a user's location to correctly tailor its offerings, visitors are presented with a shortcut to the Equifax feature right below DoNotPay's normal search field. Users may now choose to easily prepare documents they'd need to file suit against Equifax for the amount that's allowed by law in their home states, or up to $25,000. residents (kids included) contained in Equifax's databases had been breached by hackers in late July.
“The case is being filed by a lawyer that has personally made hundreds of millions from class actions, so it’s not surprising that he would accuse an AI of ‘unauthorized practice of law.’ Once we respond in court, this will be cleared up.DoNotPay, an online chatbot that famously helps drivers protest their parking tickets with just a couple clicks, has introduced a new feature following revelations that the personal info of around 44% of U.S. But they were still online when the suit was drafted, according to the suit.ĭoNotPay gave this statement to Courthouse News Service and Law.com: “The named plaintiff has submitted dozens of cases and seen significant success with our products,” the company said. He tweeted that his company’s nonconsumer legal products, such as defamation demand letters and divorce agreements, would be removed from his website. He changed his mind when he heard from state bar associations that were concerned about unauthorized practice of law. He also requested an agency agreement for an online marketing business that he wanted to start, but the language didn’t seem to apply to his business.īrowder was in the news in January, when he said he would use DoNotPay to assist two defendants when they appear before judges to fight speeding tickets. When Faridian opened one of the letters, a blank piece of paper was inside. Demand letters that were supposed to be sent to the opposing party were returned undelivered to Faridian’s home. The name plaintiff in the suit is Jonathan Faridian, who said he used DoNotPay to draft demand letters, an independent contractor agreement, a small-claims court filing, two LLC operating agreements, and a discrimination complaint with the Equal Employment Opportunity Commission.īut some of the documents “were so poorly or inaccurately drafted that he could not even use them,” the suit says. Lawyer Jay Edelson announced the filing of the suit in a March 6 tweet. The suit was filed in San Francisco superior court by the Edelson law firm. DoNotPay is merely a website with a repository of-unfortunately, substandard-legal documents that at best fills in a legal adlib based on information input by customers.”
DoNotPay does not have a law degree, is not barred in any jurisdiction, and is not supervised by any lawyer. “Unfortunately for its customers,” the suit says, “DoNotPay is not actually a robot, a lawyer, nor a law firm.
The suit notes that the DoNotPay website claims to be the “world’s first robot lawyer.”
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